WORKBUDDY IS THE WORLD'S MOST ADVANCED EMPLOYEE RELATIONS SOLUTION
Having worked with countless businesses, we are tempted to say that the only reason some of them survive is because their competition is equally lousy at confronting the things that matter most.DIFFICULT CONVERSATIONS: HOW TO DISCUSS WHAT MATTERS MOST
WE ARE CONFLICT RESOLUTION AND PREVENTION PROFESSIONALS
Our experts have experience working on real-world disputes of all kinds. When it comes to helping your workforce thrive, you won’t find better than WorkBuddy.
Destructive, poorly-managed conflict hurts the bottom line in countless ways. How much is your company spending on the following categories?
LOSS OF PRODUCTIVITY
Studies have shown that as much as 42% of an employee’s time at work is spent dealing with conflict. This includes time spent gossiping, forming alliances, arguing, planning arguments, processing arguments, strategizing, etc.
ABSENTEEISM & ILLNESS
Absenteeism is associated with the stress of conflict with co-workers. People take sick days when they are not sick because they need a break from the grind of workplace conflict. Mental and physical illness increases with chronic conflict.
Exit interview data reveals that chronic unresolved conflict is a decisive factor in at least 50% of all voluntary departures. Every voluntary departure results in lost productivity, recruiting fees, interviewing time, orientation and training costs.
The Toro Company adopted a conflict prevention and resolution system that reduced its annual legal defense and settlement costs by $900,000. The company’s liability insurance premium was also reduced by about $1.8M per year.
Workplace conflict can be difficult to spot early - but we are experts at it. Typically, employee complaints and concerns do not reach the ears of management until the issue has escalated into something big. We identify and prevent costly conflicts before they escalate so your organization can thrive in a culture of trust, open communication and strong relationships. WorkBuddy is the world’s greatest smoke detector for workplace issues.
AS A NEUTRAL PARTY, WORKBUDDY CAN GET INFORMATION THAT YOUR BUSINESS ITSELF CANNOT.
Speaking up often carries a steep professional and social cost for employees. They fear being fired or ruining their reputation by reporting workplace conflicts or concerns. As a result, many significant issues go unheard and unresolved. The employee will not disclose the issue until the professional and social costs of disclosure are justified by the seriousness of the issue. By this point, the damage has been done.
WorkBuddy gives employees a safe place to talk without the steep costs. We have found that employees are eager to share information with WorkBuddy and get help resolving concerns. We help employees develop the skills necessary to have conversations about sensitive issues, thus facilitating early disclosure and often early resolution.
CONFLICT PREVENTION IS MORE EFFECTIVE THAN CONFLICT RESOLUTION
Most organizations rely on HR and/or Legal Departments to put out fires. These in-house resources are critically important. They are your fire department when sparks turn into flames.
WorkBuddy is like a smoke detector that catches things early and helps employees put out the hot spots before they get out of control. We work with and compliment your HR and Legal Departments.
EMPLOYEE PERFORMANCE SOARS WHEN RELATIONSHIPS ARE GOOD
Businesses have long understood that investing in an employees physical and mental health provides a return. Few organizations, however, make a deliberate investment into the social health of their workforce. This is a missed opportunity since unresolved conflicts and other social issues in the workplace account for higher levels of employee disengagement that poor physical and mental health.
Our experts will design a dispute prevention and resolution system tailored to your business needs.
Every industry has its own pain points. Our team of dispute system design experts will create a customized plan to keep your customers and employees happy and resolve their issues quickly and inexpensively.
— Let Us Show You How A Strategic Conflict Management Plan Can Strengthen & Fortify Your Business —
Every employee gets unlimited, confidential, secure access to a dedicated Conciliator who provides serious outside consultancy to resolve issues big and small.
Through the WorkBuddy app, we deliver a customized training video or podcast that is designed to address issues we are seeing in your workplace. Your people have a pro by their side providing follow-up tutoring on actual conflicts to reinforce the training.
Our Conciliators facilitate a monthly round-table meeting with your executive team to report anonymous concerns and make plans to resolve your organization's most pressing issues.
Our Conciliators schedule regular on-site office hours to mediate disputes, consult with employees face-to-face, and work one-on-one with leaders who may be struggling with conflict management skills.